ROLE SUMMARY

This promotional customer facing role will demonstrate excellence in customer engagement, disease and brand knowledge to a range of NHS stakeholders across the patient pathway in order to maximise uptake of our medicines and achievement of BU specific KPIs

ROLE RESPONSIBILITIES

• Demonstrate sustained in-depth disease, brand and environmental knowledge (patient pathway, stakeholder mapping) to deliver impactful In Call Effectiveness to maximize the value and uptake of our medicines, outcomes and ROI
• Targeted Customer Engagement of key individual stakeholders and organisations across the patient pathway, in order to secure optimal patient access within the local NHS system, based upon the value of our medicines
• Develop Key Clinical Experts to advocate the value of and, maximise the appropriate use of our medicines and benefits for patients
• Account planning & prioritisation; Demonstrate excellence in prioritization, development & execution of best-in-class account plans in collaboration with cross functional team (Local, National & alliance where relevant) to deliver impactful strategies that accelerate value for Pfizer, Health and Care Systems and Patients
• Operate with a Digital First multichannel mindset, demonstrating high capability and deployment of digital technology and channels, to further enhance customer experience, maximise colleague efficiency and ensure optimal patient access to our medicines
• Role model living our Purpose, Values & Behaviours to ensure that our Culture is diverse & inclusive where everyone can thrive. A growth orientated mindset demonstrating Courageous thinking, thoughtful risk taking & aspirational goal setting
• Deliver Performance with Integrity; Operate with a strong commitment and adherence to the ABPI Code of Practice and Pfizer policies and procedures.

BASIC QUALIFICATIONS & EXPERIENCE

• Graduate or Equivalent (ideally Life Sciences)
• Must have gained the ABPI Medical Representative’s Exam (or equivalent) within first two years of employment as a representative. Representatives new to the pharmaceutical industry, must take an appropriate exam within their first year of employment as a representative.
• Fully conversant with requirements of ABPI Code of Practice
• Where access to customer groups have certain entry requirements (e.g., credentialling), colleague would be required to comply with these as necessary to fulfil their role.
• UK pharmaceutical industry experience
• Effective working knowledge of NHS structures and the inter-dependencies between Health and Care systems and service providers, across primary care and secondary care
• Advanced selling skills and ability to critically appraise & present clinical and real-world data with impact
• Experience in building long term customer relationships and advocacy development
• Promote ongoing learning agility and Continuous Professional Development for self and others, demonstrating a growth mindset
• Role model Pfizer values and behaviours to ensure our culture is diverse and inclusive
• Driving license

PREFERRED EXPERIENCE AND QUALIFICATIONS

• Digital Affinity with multichannel offerings and virtual engagement excellence
• Business planning skills – understanding of operational planning process
• Previous experience in a secondary care environment
• Pharmacy qualification and experience (Oncology BU only)

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Remote worker
• The role and customer facing activity will be a mix of face to face & remote working based on customer preference & business need
• Occasional night away from home will be required

Work Location Assignment:Remote - Field Based

Purpose

Breakthroughs that change patients' lives... At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Let’s start the conversation!

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

DisAbility Confident

We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!